Questions about your digestive health? Wondering how to navigate your first appointment at SAGA? Find the answers to these and all your questions right here from San Antonio’s leading experts in digestive healthcare.
INSURANCE AND PAYMENT OPTIONS
What insurance does SAGA accept?
Aetna — All Products
AmeriGroup — All Products
BCBS — All Products
Cigna –– All Products
Humana/ChoiceCare — All Products
National Healthcare Alliance
SA Military Treatment Facility
Unicare –– All Products
United Health Care (PacifiCare/Secure Horizons) — All Products
Wise Provider Network/ Innovative (Toyota Plant)
Does SAGEC accept credit cards, cash, or checks?
Yes, credit cards, cash, and checks are accepted.
What is CareCredit?
CareCredit is a credit card that is used for medical purposes at participating providers. San Antonio Gastroenterology Endoscopy Centers accepts this as a form of payment for procedures.
How do I apply for CareCredit?
Visit the CareCredit website: https://www.carecredit.com/ and click “Apply”. Under “Select a doctor or business by name,” type “San Antonio Gastroenterology Endoscopy Center.” You may also contact the business office at 210-404-2942 this option is available for procedures ONLY.
Does SAGEC offer financing?
Financing is available for procedures at San Antonio Gastroenterology Endoscopy Centers through CareCredit (as listed above) or the E-Plan.
E-Plan is the SAGEC in-house monthly financing option. You may use your checking or savings account, a credit card or debit card. To enroll in E-Plan, there is a one-time service fee of $10.00. The SAGEC will assist you by setting up payment plans that fit your budget and set up automatic deductions. There are no interest charges. Approximately three days prior to the automatic draft, you will receive an email reminding you of your first auto draft. To learn more about the E-Plan options call 210-404-2942.
What payments will be due when I arrive for my appointment?
All co-pays, deductibles, and payments are due at the time services are rendered. These are determined by your insurance carrier. Contact your insurance provider to obtain this information.
If you are not using insurance, the full amount of your bill is due at time of service. Financing options must be arranged and approved before services are rendered. If you have questions about payment, please contact the SAGEC financial coordinator at 210-404-2942.
What if I change insurance carriers?
As the patient, you are responsible to provide SAGEC with accurate insurance information for billing purposes prior to your procedure, as many insurances may require prior authorizations or referrals from your primary care physician that take time. If these are not obtained prior to the procedure, your procedure may not be covered by your insurance carrier. Please let us know if you anticipate a change in your insurance plan when booking your procedure.
I already had my procedure, where do I pay my bill?
You can pay your bill online by logging into your patient portal or on the phone at 210-404-2942 or in person at any of the three San Antonio Gastroenterology Endoscopy Center locations during regular business hours.
LOCATIONS & DIRECTIONS
How do I find a gastroenterologist near me?
Where do I go for my procedure?
Where is SAGA located throughout San Antonio?
How can I find out the office location my preferred doctor?
PREPARATION FOR YOUR VISIT
What do I need for my procedure?
Your insurance card(s)
Driver’s License or Photo ID
A list of your current medications
Co-pay or deductible, as determined by your insurance company
Leave valuables and jewelry at home.
Wear comfortable, loose fitting clothes.
Plan to arrive at the center one hour prior to the procedure.
You should expect a stay of two to three hours total.
Bring the name and phone number of the person (must be 16 years or older with a valid driver’s license) who will be taking you home. You will not be permitted to drive, take a taxi alone, or leave the center without an adult chaperone.
You must be 18 years old or over to have a procedure. If you are an adult who is unable to sign the consent, you must have someone with you who is authorized to sign on your behalf.
What forms do I need to fill out before my procedure?
– SA Consent to Procedure
– Medicine Reconciliation Form
– Medical History
What forms do I need to fill out before my office appointment?
Medicare Patient Financial Responsibility
View Forms >
How do I prep for a colonoscopy?
DO carefully read and review your colonoscopy prep instructions
CONFIRM transportation the day of your procedure.You MUST have a person 18 years old or older who can sign discharge forms and take you home after the procedure is complete. Transportation MUST be CONFIRMED at check-in or your procedure will be rescheduled. Use of a taxi service or other ride share/public transport is NOT allowed WITHOUT AN ESCORT age 18 years old or over.
DO wear loose, comfortable clothing, including cotton socks which may be left on during the procedure.
DO bring your government-issued photo I.D. (driver’s license, passport, etc.)
Do NOT wear jewelry (this includes wedding rings, earrings, and body piercings)
Do NOT wear high-heeled shoes
Do NOT bring any valuable personal items such as cellphones, tablets, laptops, keys, or jewelry
DO bathe or shower prior to leaving your home before attending your procedure
Do NOT apply lotion to your arms or chest before the procedure
DO continue to take any blood pressure or heart medications in the morning with only a sip of water. These are the only medications you may take the morning of the procedure.
If you are diabetic, DO take your blood sugar level at home before attending your procedure
If you use as inhaler, DO use it prior to arrival and bring it to the center with you
DO bring a list of all your medications with dosage and frequency
Can I take a taxi, Uber, or other car service to and from my procedure?
You MUST have a person 18 years old or over who can sign discharge forms after the procedure is complete. Driver and patient escort MUST be CONFIRMED at check-in or your procedure will be rescheduled. Use of a taxi service or other ride share/public transport is NOT allowed without an escort aged18 years or older to accompany the patient.
You will not be permitted to drive, take a taxi alone, or leave the center without an adult chaperone.
What should I wear for my procedure?
Wear loose, comfortable clothing, including cotton socks which may be left on during the procedure.
How long will my procedure take?
Plan to arrive at the center one hour prior to the procedure.The procedure takes between 15 and 45 minutes. You should expect a stay two to three hours total.
What do I do if I need to reschedule or cancel my appointment/procedure?
Who do I call if I have questions about my office appointment or procedure?
Contact the physician’s office (visit the Physician page for contact details by physician) for questions about your office appointment, prep instructions or to reschedule/cancel an appointment. For questions about your procedure date and time, contact the endoscopy center at 210-271-0606.
SERVICES & PROCEDURES
What is a colonoscopy?
A colonoscopy is a diagnostic procedure performed by a gastroenterologist to assess the health of your colon and check for ulcers, polyps, tumors, inflammation, or bleeding.
What is an upper endoscopy?
During an upper endoscopy (also called an EGD, gastroscopy, or esophagogastroduodenoscopy), your gastroenterologist will use a small, bendable lighted tube, inserted through the mouth, to closely examine the lining of your esophagus, stomach, and the top portion of your intestines, known as the duodenum.
What is a flexible sigmoidoscopy?
Can SAGA help me lose weight?
How much does Ideal Protein cost?
The initial cost of the Ideal Protein program is $377. This includes your first consultation, a starter gift bag, your first week of food, and two months’ worth of supplements, plus the specialized Ideal Protein salt and an Ideal Protein shaker. Weigh-ins are once a week with a nutrition consultant. Food costs vary based on selection each week and additional supplements may need to be purchased based upon your weight loss goals.
Do I have to be a patient to lose weight with Ideal Protein?
No, anyone looking to eat and live a healthy lifestyle can join the Ideal Protein program. You do not have to be a SAGA patient to join.
Is Ideal Protein covered by insurance?
How do I sign up for Ideal Protein?
Call 210-242-0014 or visit the Ideal Protein page and click the “Get Started” button to submit your information to be contacted by a nutrition consultant.
HAVE YOUR OWN QUESTION?
Here are a couple ways to contact us